Effective Date: June 13, 2024
1. Introduction
Welcome to Chemlight, a website owned and operated by Synthesis Chemical Lab. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information. By using our website, you consent to the data practices described in this policy.
2. Data Collection
2.1 Personal Data
We may collect the following personal data from you:
- Contact Information: Name, email address, phone number, and postal address.
- Order Information: Billing address, shipping address, and payment details.
- Account Information: Username, password, and other authentication data.
- Communication Data: Any information you provide when contacting us via email or other channels.
- Usage Data: Information on how you use our website, including IP addresses, browser type, and browsing behavior.
2.2 Non-Personal Data
We may also collect non-personal data, such as demographic information, statistical data, and other anonymized information.
3. Data Usage
We use your personal data for the following purposes:
- Order Processing: To process and fulfill your orders, including delivery and payment processing.
- Account Management: To create and manage your account on our website.
- Customer Support: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional materials and updates, provided you have opted in to receive such communications.
- Website Improvement: To analyze website usage and improve our services and user experience.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
4. Data Storage
Your personal data is stored securely on our servers located in [Specify Location if applicable, e.g., “India” or “the European Economic Area (EEA)”] and is protected by appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse.
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share your data with third parties in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Requirements: When required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
6. Security Measures
We implement a variety of security measures to maintain the safety of your personal data. These measures include:
- Encryption: Data transmitted over the internet is encrypted using SSL technology.
- Access Controls: Access to your personal data is restricted to authorized personnel only.
- Regular Audits: We conduct regular security audits and assessments to ensure ongoing protection of your data.
7. Users’ Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
- Restriction: You have the right to request the restriction of processing your personal data.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your personal data in certain circumstances.
- Withdrawal of Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at chemlightindia@gmail.com.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Synthesis Chemical Lab
SF.NO.52/3b, Maruthakutty Nagar Cross Rathinapuri,
Sivananda Colony, Coimbatore, Tamil Nadu 641027
Email: chemlightindia@gmail.com
Thank you for trusting Chemlight with your personal data. We are committed to safeguarding your privacy and ensuring the security of your information.